Leapgen’s 2020 Workforce Experience and Service Delivery Practices Survey is a continuation of longitudinal research on HR service delivery practices in addition to being a timely exploration of relevant digital trends. The study aims to understand the long-term trajectory of HR service delivery practices while offering a glimpse of how practices are evolving in today’s digital-first world.

Jim Scully highlights Insights from Leapgen’s 2020 Workforce Experience and Service Delivery Practices Survey in this White Paper.