Digital Workforce Experience
The Beacon for HR Service Delivery White Paper & Executive Summary

This is our 12th consecutive year for the HR Service Delivery Practice Study, and it yielded more compelling data and insights than ever before! With over 300 valid responses analyzed, we know this white paper will be valuable to you and your organization!
A few topics we cover:
- HR shared services operating principles and practices- Technology enabler utilization
- Performance measurement practices
- Digital experience maturity
Mercer | Leapgen designs and executes innovative digital strategies to transform how HR delivers value to an organization and how people experience work. With the most experienced, passionate bench of HR thought leaders, and a proven track record of success, we deliver the vision, strategy, and design needed to turn your challenges into successful solutions.
Learn more around the study by Downloading our White Paper, Executive summary and watching our webinar replay; A Radical Shift: HR Transformation in Transformation.